Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, book classes, or communicate with us.

This includes:

• Personal Information: Name, email address, phone number, date of birth
• Payment Information: Credit card details (processed securely by our payment provider)
• Profile Information: Emergency contact, medical notes, fitness preferences
• Usage Data: Class bookings, attendance records, account activity
• Technical Data: IP address, browser type, device information

2. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process your class bookings and payments
• Send you booking confirmations and reminders
• Communicate with you about your account
• Improve and personalize our services
• Ensure the security of our platform
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We share your information only in the following circumstances:

• With Studios: Your booking and profile information is shared with studios you interact with
• With Service Providers: Payment processors, email service providers, and hosting services
• For Legal Reasons: When required by law or to protect our rights
• With Your Consent: When you explicitly agree to share your information

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Secure payment processing (PCI DSS compliant)
• Regular security audits and monitoring
• Access controls and authentication
• Encrypted database backups

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Export: Download your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Object: Object to processing of your data in certain circumstances

To exercise these rights, contact us at privacy@jismi.fit or use the data export tool in your account settings.

6. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Understand how you use our service
• Improve performance and security

You can control cookies through your browser settings. Note that disabling cookies may affect functionality.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal, security, or business purposes for up to 7 years.

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect information from children. If you believe a child has provided us with information, please contact us immediately.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this policy.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Service. The "Last updated" date reflects when changes were made.

11. Contact Us

For privacy-related questions or requests, contact us at:

• Email: privacy@jismi.fit
• Subject: Data Privacy Request